Skip to main content

Web Design Wakefield

Frequently asked questions

Straight answers about timelines, pricing, the build process and what happens after your site goes live. If you can't find what you're after, our team is a phone call away.

01

Getting Started

How long does it take to build a website?

Most brochure sites take 4 to 8 weeks from our kickoff call to going live, depending on how quickly we get your content, images and feedback back from you. A one page site can move faster, often 2 to 3 weeks. E-commerce builds usually take a little longer because of product setup, payment integration and testing.

We'll give you a realistic timeline at the start of the project, not an optimistic one, and keep you updated at every stage.

How do I get started?

Head over to our contact page and tell us a little about your business and what you need. We'll book in a free call, talk through your goals, and put together a plan and a fixed price before anything is agreed.

Do you offer free consultations?

Yes. Every project starts with a no obligation call or meeting so we can understand your business before recommending anything. There's no charge and no pressure to sign up on that first conversation.

Do you work with businesses outside Wakefield or Yorkshire?

Yes. We're based in Wakefield and know Yorkshire well, but most of our process runs over phone, video call and email, so your location isn't a barrier. We build websites for clients across the country, not just on our doorstep.

02

Pricing & Contracts

What's the difference between your pricing tiers?

Our One Page Site (£35/mo plus a £99 setup fee, plus VAT) suits a simple, single-scroll presence. Our Brochure Site (£45/mo plus a £99 setup fee, plus VAT) covers 5 to 10 pages and is our most popular option for established businesses. Our E-Commerce package (£149/mo plus VAT, on a 2 year minimum term) is built for businesses that need to sell online.

Every monthly plan includes hosting, updates and support as standard. See the full breakdown on our pricing page.

What are your payment terms?

Our One Page and Brochure plans run monthly with no long lock-in contract, just a small setup fee to get started. E-Commerce plans have a 2 year minimum term, reflecting the extra build work, integrations and ongoing support that online stores need. There are no hidden fees either way, what we quote is what you pay.

Do you build e-commerce sites?

Yes. We build fully functioning online stores with secure checkout, product management and payment processing. Take a look at our e-commerce design page for details on how it works and what's included.

What if I want to cancel?

On our One Page and Brochure plans, you can cancel at any time with 30 days notice, no exit fees and no awkward conversation required. E-Commerce plans have a 2 year minimum term due to the build investment involved, and can be cancelled once that term is complete. Your content always belongs to you.

03

The Build Process

Do you provide content writing?

We can, as an add-on service. Plenty of clients arrive with copy already written, and we're happy to work with that. If you'd rather we write it for you, our team can put together clear, persuasive copy for every page based on a short questionnaire and a call, priced separately from your build.

Can I update the site myself?

Yes. Every site is built on WordPress, one of the easiest platforms to manage without technical knowledge. Once your site launches, we run through a short training session so you're comfortable editing text, swapping images and adding simple content, and you'll have a login of your own from day one.

Is SEO included?

Yes. Every website we build has the technical SEO foundations done properly from the start: fast load times, clean code, structured headings, mobile optimisation and search-friendly URLs. If you want us to go further with keyword strategy and content, take a look at our dedicated SEO Wakefield service.

Do you offer local SEO or Google Business Profile help?

Yes. We help businesses show up in Google's local map results, optimise Google Business Profiles and build the local signals that matter for "near me" searches. Visit our local SEO page for the full picture.

04

After Launch

What if I need changes after launch?

Every build includes a free support period straight after launch to fix any snags and make small adjustments as you settle in. After that, ongoing changes are covered by your monthly plan's support allowance or, for more regular updates, one of our website care plans.

Do you offer ongoing maintenance?

Yes. Hosting, core updates and basic support are already built into every monthly plan. If you want a higher level of care, faster response times or a bigger monthly edits allowance, our care plans cover that too, and we also take over care for sites we didn't originally build.

What happens if something breaks on my site?

Get in touch straight away and we'll take a look. Sites on one of our plans are backed up regularly, so in most cases we can restore or fix an issue quickly. Priority response times are available on our enhanced care plans for businesses that can't afford any downtime.

Still have a question?

If we haven't covered it here, just ask. Send us a message or give us a call and we'll get back to you with a straight answer, no sales pitch attached.